Terms

American Motor Factors Terms

American Motor Factors website usage terms and conditions:

 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern American Motor Factors relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 

The term ‘American Motor Factors or ‘us’ or ‘we’ refers to the owner of the website whose office is C/O 1 Downland Way Durrington SP4 8BX UK. The term ‘you’ refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

·       The content of the pages of this website is for your general information and use only. It is subject to change without notice.

·       This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us and not sold or used by anyone else, other than the police or other UK government body that requests such information.

·       Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

·       Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

·       This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

·       All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

·       Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

·       From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s) We have no responsibility for the content of the linked website(s)

 

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

Website disclaimer

 

The information contained in this website is for general information purposes only. The information is provided by American Motor Factors and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

 

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits, arising out of, or in connection with, the use of this website.

 

Through this website you are able to link to other websites which are not under the control of American Motor Factors. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

 

Every effort is made to keep the website up and running smoothly. However, American Motor Factors takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

Privacy policy

 

This privacy policy sets out how [American Motor Factors] uses and protects any information that you give [American Motor Factors] when you use this website.

 

American Motor Factors is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

American Motor Factors may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st October 2013.

 

What we collect

 

We may or may not collect all or part of the following information:

·       name and job title

·       contact information including email address

·       demographic information such as postcode, preferences and interests

·       other information relevant to customer surveys and/or offers

 

What we do with the information we gather

 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

·       Internal record keeping.

·       We may use the information to improve our products and services.

·       We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

 

·       From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

Security

 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line.

 

“We do not store Credit Card details, nor do we share customer details with any 3rd parties”

 

How we use cookies

 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We will not use your personal information to send you promotional information about third parties which we think you may find interesting.

 

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to American Motor Factors C/O 1 Downland Way Durrington Wiltshire SP4 8BX UK. Email go to our contacts page. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Distance selling and on-line trading

Customer’s rights to return goods and cancel services

When selling to consumers on-line or using distance-selling methods customers have the right to change their minds and either return the goods or cancel the services. This period of time is known as the cooling-off period during which they have an unconditional right to cancel.

In the case of services, the cooling-off period normally ends seven working days after the day the order was made - or after written confirmation is received.

In the case of goods, the cooling-off period normally ends seven working days after the day the goods are received.

You Must (if item/items are no longer required) carry out the following:

You must inform us in writing - by letter or email - of your decision to cancel. Do Not Phone.

You must send the goods back to us American Motor Factors unopened and unused in original packaging and in a saleable condition.

You must return the item/s via a tracked method and signed for.

You must inform us of the carrier and tracking number.

Your money should be reimbursed as soon as possible - within a maximum period of 14 days once item/s are received and inspected.

The buyer is responsible for postage/carriage costs to return unwanted goods.

However, there are some exceptions to the right to cancel. You cannot cancel if the contract is for:

Goods made to the customer's specification

Goods purchased from American Motor Factors that are special order and not a normal stock item. It is the buyer’s responsibility to provide American Motor Factors with the correct information relating to the product being purchased. This does not apply if the item purchased is faulty due to manufacturers defect only.

Electronic components, such ECU, ECB, or any other electronic component that has been opened or installed.

Audio or video recordings or computer software that the consumer has opened

Magazines

Send your written request to cancel to:

 

American Motor Factors C/O 1 Downland Way Durrington Wiltshire SP4 8BX UK.

 

Or email go to our contacts page.

 

Please include the following:

Your name address, our original invoice number and a description of the goods with part numbers where applicable. Once received we will advise how to return the item/items.

 

Note:

We keep records of all transactions for a period of 12 months should you require a copy please write or email making your request.

 

Product Guarantee:

American Motor Factors only supplies products that are from reputable manufacturers or suppliers.

We do not have jurisdiction over where the products are manufactured; this is out of our control.

 

Unfortunately, things do go wrong and should you have purchased an item from us that has failed the following manufacturers guarantees apply. Please see below.

 

New Parts: Standard replacement parts (not for modification or enhancement)

 

External Mechanical components. 12 months from date of purchase.**

 

Internal engine components 12 months, subject to correct installation as per manufacturer’s instructions.

 

Alternators and Starter Motors 12 months (subject to proof of correct installation)

 

Other Electronic or electrical components 3 months unless otherwise stated. *

 

Bulbs (not LED) none.

 

Fuses none

 

Wiring looms 3 months (subject to correct installation)**

 

Rubber and interior and exterior trim products, faulty manufacture only 12 months(example is correct but does not fit or damaged on opening package, incorrect colour)

 

Air conditioning components 12 months which are subject to correct procedure of installation and all items purchased should be installed by a professional air conditioning installer/repairer.***

 

Glass, manufacturers defect only and damage in transit, must be signed for damaged.

 

Body panels and under floor structure components manufacturers defect only. **** (+ damage in transit) must be signed for damaged.

 

All other components 12 months unless otherwise stated.

 

Used Parts: We do not offer used parts.

 

Performance Products

As per manufacturer’s warranty. Performance parts are not covered when used for racing of any kind.

 

*. Electronic components are only covered if the fault was rectified by replacing the part with the one purchased. As another fault in the system, could degrade or affect the component purchased, and may lead to the new part failing, which is out of our control.

 

**. When used to replace a like for like standard manufacturers part as intended for the vehicle application.

 

***. Due to the delicate nature of air conditioning components the original fault or faults may lead to debris ingress into the system which must be cleaned correctly and where stated additional components may be required to meet the manufacturers guarantee.

 

****. Correct part that will not fit under any circumstances. Ideally body panels and parts should be fitted by a professional, although bolt on items are accepted. Unless otherwise stated all body panels and components are not OEM manufacture and may require slight modification to fit.

 

Click Here for Pertronix Warranty

Click Here for Patriot Warranty

 

The above guarantee statement does not affect your statutory rights.

 

Copyright notice

 

This website and its content is copyright of American Motor Factors - © American Motor Factors 2013. All rights reserved.

 

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

·       you may print or download to a local hard disk extracts for your personal and non-commercial use only

·       you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

 

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

 

Trade Marks and Intellectual Property:

 

All images are either owned by American Motor Factors or we have authorisation to use any images or logos. Any manufacturer images used are registered trade marked by the respective companies and are not to be used for any purpose.